Customer Requirement
The Client offers manufacturing facilities to biopharmaceutical companies with a full range of manufacturing solutions for process development quality control, regulatory compliance etc.

Oracle Special Edition Implementation was done for Oracle GL, AP, PO, AR and Inventory.

Optimum’s Solution
After an exhaustive due diligence of the product features and business requirements, The Customer concluded that Oracle Special Edition best meets their requirements. The Customer listed the following reasons for having chosen Oracle Special Edition:

• Easy of Implementation
• Short Implementation Cycle
• Cost effective yet scalable
• Low degree of customization required as product maps neatly into the business processes.
• Credentials of the Implementation Partner i.e. Optimum InfoSolutions

Optimum was chosen as the Implementation Partner for the following reasons:

• Past track record of successful project delivery and implementations
• Effectiveness and Mapping of the proposed solution to the existing business requirement.
• Cost effectiveness of the services proposed
• Highly qualified and experienced business process consultants

Project Time Line - Record Implementation
Critical Success Factors

• Ability of Optimum to form a consortium of hardware and software vendors to ensure delivery of all components within the pre defined time schedule.
• Round the clock efforts from the Optimum Team
• Committed end users
• Pre-configured setups.

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Customer Requirement
The Customer is a global diversified technology company focused on high growth markets in the communications, electronics, life sciences and healthcare industries. The Customer operates four businesses: test and measurement, semi-conductor products, healthcare solutions and chemical analysis, supported by a central laboratory.

Oracle iStore allows merchants to efficiently build, deploy, manage and personalize powerful and scaleable Internet storefronts. iStore offers the flexibility to accept multiple payment types such as credit cards, purchase orders and invoices, and it also leverages Oracle Marketing Online (includes eMerchandising functionality) to effectively display personalized offers and advertisements to customers.

Optimum’s Solutions
The Optimum scope of work involves Solution Design, Development and Implementation of the following components of iStore:

• Single Sign-on and seamless navigation between Broadvision and iStore
• Interfacing between iStore/Customer web site and Configurator.
• Interfacing between iStore and Advanced Pricing.
• Creation of quote in “BID” status
• List price for guest user and customer self service environment
• Integration between iStore module of Oracle for eCommerce transactions and Customer web site (iStore part).
• Integration to current Customer Facing Documents in oracle.
• Registration and login integration between CIA and iStore elements
• Support for about 30 ATG systems as per vanilla configurator
• Intranet access with secureID card validation
• Ability for each ATG FE to create, save and retrieve their quotations from Order capture.
• Easy search facility
• Tactical UI and display changes to iStore & Configurator including Functional Companion.

Technical Environment
Oracle E-Business Suite 11i, iStore self-service portal, Java/JSP/Servlets and PL/SQL

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Customer Requirement
The Customer is the world's biggest consumer-electronics maker.

Due to a change in the business requirements and technological advances The Customer decided to upgrade from their Oracle Apps10.7 installation to Oracle Apps11i.

They have outsourced the redesign and deployment of reports, which were originally developed in Release10.7 GUI of Oracle Applications to Optimum InfoSolutions in order to complete the Oracle Applications upgrade project as per schedule.

Optimum’s Solutions
Optimum’s Functional Consultants, DBA’s and technical experts were involved in accomplishing the task well ahead to schedule.

Technical Environment
Oracle E-Business Suite 11i
Financials GL, FA, AR, AP, CE
Distribution OM, Purchase, Inventory

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Customer Requirement
One of the world's leading electronic and electric product manufacturer was implementing SAP to improve their operational efficiency. They required a vendor partner to take complete ownership of the Technical implementation (ABAP development, customization, enhancement) and to provide ongoing Sustaining Engineering services to support users across Singapore, Malaysia, Semiconductor and Export divisions.

Optimum’s Solution
Optimum provided the customer a complete range of implementation services, including project management, system configuration, customization and sustaining engineering support.

Our responsibilities included:

• Customization / Development
• ABAP Program development
• Technical Documentation
• QA Standards
• Testing
• Unit Testing
• Support User Acceptance Testing
• Data Migration
• Rollout
• Sustaining Engineering
• Ongoing Support of User community spread across Singapore, Malaysia, Semiconductor and Exports division
• Established Change Control – for effective IT process flow
• Performance Tuning
• Project Management

Optimum employed proven methodology to successfully deliver the technical solutions. The system is in production and Optimum is currently involved in providing Sustaining Engineering support to the Client.

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Customer Requirement
The Client is one of Japan’s premier banking institutions with services across commercial, investment, and trust banking. Its overseas operations consist of approximately 400 facilities located in all the major financial and commercial centers of the world.

The customer wanted to develop an interface from SAP to their internal Cash Management Application system. The client was looking for a solution that can be easily implemented for its various clients each using their own SAP systems. The challenge was to design a solution architecture that would facilitate easy implementation of the interface solution with minimal customization across different SAP implementations.

Optimum’s Solution
Optimum provided our Client a complete solution, including project management, functional consulting, design and technical expertise, custom development skills and sustaining engineering support.

The Interface solution was so designed that it will be easier to port across different SAP implementations with minimal customization. This was facilitated by parameterizing to the extent possible and so that the interface solution can be easily configured. Optimum developed multiple extraction and interface programs (like for payment instructions, money transfers for payment modes - GIRO, Cheque and Remittance) from the SAP system based on the user requirements. The extraction can be scheduled either at operating system level or in SAP.

Our responsibilities included:

• Requirement Analysis
• Functional Specification
• Design the solution
• Interface Development
• Testing
• Rollout
• Post implementation support

Optimum employed proven methodology to successfully deliver the technical solutions. The solution was successful implemented and Optimum is currently involved in providing Sustaining Engineering support to the Client.

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Customer Requirement
The Client is one of the world's largest developers and producers of innovative electronic and electric products for consumer, business and industrial use. The products range from electronic components to consumer electronic products, home appliances, factory automation equipment, information and communication equipment, and housing-related products.

Optumum’s Solution
Phased Delivery - Regional go Lives
The SAP R/3 implementation was done in phases of dedicated regional/ divisional rollouts for four different divisions. The phases were spread over a year. In some cases a small team out of the core team was dedicated for specific divisional development and delivery.

Sustaining Engineering and Parallel Development
Optimum ensured efficient delivery of the dedicated phases of regional/divisional rollouts and efficiently sustained ongoing support of SAP R/3 system that was live in some regions/divisions.

The divisions that were live had valid mission-critical needs to resolve issues that comprised of urgent fixes, quick new tools to fix data and need for altogether new reports or tools to sustain business process.

Optimum professionally met the mission-critical nature of live business needs and the delivery commitment of parallel development of upcoming rollouts. The team ensured the appropriate staffing/priority, R/3 Custom object conflict-resolution and ensured that all the different business needs were satisfied.

Critical Sustaining Engineering (include Enhancements)
Subsequent to the go-live, Optimum has successfully assumed the responsibility of sustaining engineering the live R/3 system supporting two divisions in Singapore and a remote site in Kuala Lumpur.

• Optimum has retained a highly skilled and responsible core team for this effort, at Singapore.
• Optimum’s strict adherence to QA during all phases of development and documentation process enables higher efficiency and throughput.
• The team acts in efficient cohesion with the internal legacy process owners, who are now being migrated into SAP R/3.
• Optimum is trusted with the responsibility to augment the development force by training their legacy technical workforce. We are in the process of training the legacy technical team and eventually integrating them into the R/3 team.
• We have optimally staffed the site to assume the load of sustaining production issues as well as targeted enhancements.

Established Change Management Process
Optimum targeted to bring in an efficient process to handle the huge business needs for enhancements. Optimum worked with the client management and successfully established the Change Management Process.

A few of the primary objectives of the Change Management Process are

• Change Requirements could be recorded and tracked all the way through successful resolution
• Change Requirements could be collated and prioritized by management
• Change Requirements could be routed through proper BPO for production transport.
• Conflicts/duplication of efforts could be avoided by way of centralized management.
• Management is informed better and geared better to efficiently serve the business needs.
• Helps significantly in keeping the Design and Technical documents updated.

Performance Tuning
The responsibility to sustain engineer and support the live R/3, Optimum deemed it to ensure that R/3 was performing at efficient response levels. Performance could degrade for various reasons namely user load, post go-live data load. Our Technical Consultants would analyze the problem and determine the primary causes for the performance degrade and efficiently implement a solution.

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